Terms and Conditions

  1. Fares quoted are not including taxes. The total fare will be displayed once a schedule is booked and confirmed.
  2.  Seats are only guaranteed at time of purchase.
  3. EpicRides is not responsible for lost or stolen tickets.
  4.  Tickets and Seasons Passes are non-transferable, name changes are not allowed. If presented for transportation by any person other than the one for whom originally purchased, Tickets and/or Seasons Pass will be voided, confiscated by an EpicRides driver or employee and a refund will not apply.
  5.  Tickets cancelled outside of 48 hours are subject to a $10.00 cancellation fee per ticket. Tickets cancelled less than 48 hours to the original outbound departure date will be non-refundable.
  6. Changes to reservation dates are permitted 24 hours in advance by emailing Epic Rides to advise of the changes.Account holders can log in to their account and make changes for free, a minimum of 18 hours in advance of their departure.Non account holders must call the office a minimum of 24 hours in advance to request a change. Each change costs $10 per change, per ticket.
  7. Changes within 24 hours are not permitted.
  8. Changes to reservations are permitted 24 hours in advance by logging into your account and making the change yourself.
  9. Season’s Pass holders who cancel their trip 24 hours before the originally scheduled departure time will not incur any penalty.
  10. Seasons Pass holder must read the terms and conditions on our Seasons Pass Page.
  11. Credits: Tickets must be cancelled 24 hours prior to your original departure date/time to qualify for a credit. Credits are non refundable and non transferable – name changes are not permitted. Re-routes and extensions are not allowed. Credits will expire at the end of the season it was purchased on. Please contact our office to use your credits at 604.349.1234
  12.  Epic Rides is not responsible for damaged personal items, lost or stolen goods.
  13. All property is stored on the bus at your own risk. All passengers will be responsible for their own baggage and are required to observe their baggage at all stops. Epic Rides waives all responsibility for damage, breakage, deterioration, delay and/or loss of any article or baggage. Epic Rides does not accept any liability for property that has been left at a stop, in or on the bus
  14. Drugs and alcohol are strictly prohibited. Epic Rides reserves the right to refuse passengers boarding who are under the influence of drugs, alcohol and/or whose behavior is considered to pose a threat to the driver, the other passenger(s) or the vehicle.
  15. Schedule subject to change without notice.
  16. Epic Rides will not be responsible for delays or road closure caused by breakdowns, road conditions, weather, or other conditions beyond our control. Refunds will not be granted for these circumstances. EpicRides is not legally responsible to provide lodging, alternative means of transport, compensations or other expenses.
  17. For groups of 8 or more, please check our website for cancellation, changes and credits policy.
  18. One way tickets can not be converted to a Round Trip and vice versa.
  19. Reselling tickets is not permitted
  20. Tips are non refundable within 48 hours prior to original departure date.
  21. Due to Covid – Masks are 100% mandatory on all our buses for the full duration of the trip, no exceptions. Failure to do so might result in a travel ban from EpicRides. No food or drinks are allowed on the bus as this will defeat the purpose of the mask. If you have a medical condition that prevents you from wearing a mask, we do require a proof of a negative covid test done 3 days prior to scheduled departure.

Thank you for choosing EpicRides, we appreciate your business and love referrals.

Start your trip now.

The Epic Rides Express Bus to Whistler is hassle free and affordable. Book your transportation between Vancouver and Whistler online with our easy to use booking engine, or call our office 7 days a week to assist in the booking process.

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Did you know?

EpicRides is the only true direct, non-stop service between Vancouver and Whistler.

EpicRides is a Locally owned and operated company since 2012.

You can take all luggage, skis, bike for free on an EpicRides shuttle.

EpicRides only company that offers an all-inclusive fare, no hidden fees.

Your trip between Vancouver and Whistler is only 1:45 minutes.

EpicRides has the newest luxury shuttles on the Sea to Sky corridor.

EpicRides is paperless, no need to print your ticket to check in.

EpicRides uses Canadian made, non-chemical disinfectants on all our buses.

EpicRides offers a $299 season pass for the high season, unlimited travel.

EpicRides offers a $149 season pass for the shoulder season, unlimited travel.

EpicRides is the #1 Recommended company by Vancouver and Whistler Locals.

EpicRides offers an on-time service.

EpicRides never cancels a departure due to road closure.

EpicRides offers most flexible cancellation and change policy.

Before EpicRides started, the average bus fare to Whistler was over $100.

EpicRides offers the most departure times from each city.

More About Us

What people say about us

Excellent service from Scott and Epic Rides. Fast, efficient, friendly and unreal value for money. Most other options were gonna be at least $100. Perfect pick up location downtown and straight to Whistler village. Highly recommended!

Conor L.

The ride with Scott and epic rides was great! The value was by far the best option we were able to find for getting to Whistler. The ride was punctual and we made great time getting to our destination. It was wonderful to be dropped off at the front door four hotel! Would use this again if returning to Whistler.

Amanda A.

Couldn't make my return trip on time, email Scott and the situation was easily resolved, no Greyhound politics here! Thanks Epic Rides and Scott :)

Jonny S.