Privacy Policy

Epic Rides respects your privacy and is committed to protecting your personal information. This policy outlines how we handle the collection, use and disclosure of your personal information. Our policy is guided by the provincial and federal privacy laws applicable in British Columbia, Canada.

What Information Do We Collect?
In the course of conducting business with you, Epic Rides will collect information from you such as: your name, title, company or organization, address, telephone number, fax number, email address. If you participate in our surveys or contests, your survey opinion and submissions for our contests will be collected. If you provide your resume to us through, for instance we will also collect this information.

On our web site, we may collect your Internet Protocol (“IP”) address and cookies. Your “IP address” is a unique 32-bit numeric address that distinguishes your computer from another computer. “Cookies” are small text files that contain information about you, such as your user name and password, which are stored on the web browser of your computer. Epic Rides uses a high encryption algorithm on its cookies so that only our server can read and decrypt the contents within it and other parties will not be able to access such information.

What Privacy Principles Are Followed By Epic Rides?

1. Accountability

Epic Rides is responsible for ensuring the protection of the information you have provided to us.

2. Why Do We Collect Your Information?

We collect information from you for the following reasons:

Use of Third-Party Services and Plugins

Our website incorporates functionality provided by third-party services and plugins to enhance your browsing experience. These services may include social sharing features, allowing you to share content directly from our website to your social media platforms.

While we do not directly track user data through these services and plugins, they may interact with third-party services that could track user data. These interactions can occur in two ways:

  1. Embedded Widgets: Some features on our website integrate embedded widgets from third-party services, such as social media buttons. These services might track user data.
  2. Third-party APIs/Connections: Certain plugins on our website may send requests to third-party APIs via your web browser to fetch information. This request may include your IP address, which can then be seen by the third-party that it’s being requested from.

Please note that these plugins do not store any data fetched on their own servers, nor do they share that data with any third party. They operate entirely on our website and store the data in our website’s database.

3. Obtaining Your Consent

We will obtain your expressed consent prior to the collection, use or disclosure of your information. Our privacy policy, however, does not limit Epic Rides from collecting and using information that is publicly available. This means, for instance, your name and business email address could be added to our email and/or postal communication list so that we can provide further information to you on our products and services.

We will, however, respect your choice not to be contacted.

4. Limiting Collection

Epic Rides only collects information about you that is necessary to achieve the purposes identified in this policy.

5. Limiting Use, Disclosure and Retention

Epic Rides will use the information you provide only for the purposes identified in this policy. We will not use this information for any other purpose unless we have obtained your consent. Epic Rides will only disclose information about you to its affiliated companies, distributors, and to authorized agents that assist us in performing our functions for the limited purposes listed above. Our agents may include companies and individuals that deliver packages, provide marketing assistance and process credit card transactions.

We will not sell or otherwise disclose the information collected from you to other third parties, except in those limited cases where we are legally required to do so (such as in response to a court order, or disclosure to a public body to assist in an investigation).  We will retain the information that we have collected from you only so long as it is necessary to achieve our stated purposes or if it is legally required that we retain such information.

6. Ensuring Accuracy

Epic Rides will make reasonable efforts to ensure that the information we collect from you is accurate and complete. If you notice any errors in the information that we have collected from you or wish to update your information, please notify your Epic Rides contact or email You can advise us as to where you saw the incorrect information so that we can then correct or update such information.

7. Safeguards

Epic Rides will protect personal information with security safeguards appropriate to the sensitivity of the information.

8. Individual Access to Information

If you require access to your own information, please write to us by fax, email or post, with your request. We will respond to you within thirty (30) days of receiving your request.

9. Compliance and Complaints

If you have any questions or concerns with our privacy policy and practices, you may contact us by writing to:

Scott Seeley

Epic Rides
#701 – 1260 Harwood Street
Vancouver, BC  V6E 1S4

By using our website and agreeing to this privacy policy, you consent to the use of these third-party services and plugins and the potential tracking and storage of data as outlined above.

Start your trip now.

The Epic Rides Express Bus to Whistler is hassle free and affordable. Book your transportation between Vancouver and Whistler online with our easy to use booking engine, or call our office 7 days a week to assist in the booking process.

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Did you know?

EpicRides is the only true direct, non-stop service between Vancouver and Whistler.

EpicRides is a Locally owned and operated company since 2012.

You can take all luggage, skis, bike for free on an EpicRides shuttle.

EpicRides only company that offers an all-inclusive fare, no hidden fees.

Your trip between Vancouver and Whistler is only 1:45 minutes.

EpicRides has the newest luxury shuttles on the Sea to Sky corridor.

EpicRides is paperless, no need to print your ticket to check in.

EpicRides uses Canadian made, non-chemical disinfectants on all our buses.

EpicRides offers multi passes for our frequent travellers starting as low as $25 per round trip.

EpicRides offers multi passes for our frequent travellers starting as low as $25 per round trip.

EpicRides is the #1 Recommended company by Vancouver and Whistler Locals.

EpicRides offers an on-time service.

EpicRides never cancels a departure due to road closure.

EpicRides offers most flexible cancellation and change policy.

Before EpicRides started, the average bus fare to Whistler was over $100.

EpicRides offers the most departure times from each city.

More About Us

What people say about us

Excellent service from Scott and Epic Rides. Fast, efficient, friendly and unreal value for money. Most other options were gonna be at least $100. Perfect pick up location downtown and straight to Whistler village. Highly recommended!

Conor L.

The ride with Scott and epic rides was great! The value was by far the best option we were able to find for getting to Whistler. The ride was punctual and we made great time getting to our destination. It was wonderful to be dropped off at the front door four hotel! Would use this again if returning to Whistler.

Amanda A.

Couldn't make my return trip on time, email Scott and the situation was easily resolved, no Greyhound politics here! Thanks Epic Rides and Scott :)

Jonny S.